5D Tactical beating Rook Tactical to the universal-80%-pistol-jig-punch?

Competition is always good in the marketplace. Drives pricing and innovation. I’ve been a big proponent of Rook’s parts (and use them).

That being said, I’ve sent a few queries their way over the last few months, one of which is regarding a recent order I received about 10 days ago in which the product listed should be more clearly labeled (non LCI) on their site, and I get no response…and I haven’t been the least bit rude or norty in either case…and I even sent a follow-up a few days ago to reach out. Crickets

And, in both instances of my queries in the last 6 mos, I’ve received silence. Nothing. One may have been an oversight, but two (and now 3) occasions speaks otherwise.

So I’m looking elsewhere from now on.
 
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One Ping Only said:
Competition is always good in the marketplace. Drives pricing and innovation. I’ve been a big proponent of Rook’s parts (and use them).

That being said, I’ve sent a few queries their way over the last few months, one of which is regarding a recent order I received about 10 days ago in which the product listed should be more clearly labeled (non LCI) on their site, and I get no response…and I haven’t been the least bit rude or norty in either case…and I even sent a follow-up a few days ago to reach out. Crickets

And, in both instances of my queries in the last 6 mos, I’ve received silence. Nothing. One may have been an oversight, but two (and now 3) occasions speaks otherwise.

So I’m looking elsewhere from now on.
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Customer service is always key. So I'm assuming I'm never gonna hear from them either 🙄
 
I have a tough time reconciling the cost. I don't think the metal jig is overpriced. I simply ask myself how many 80% am I going to build? I have no issues with the plastic jigs. I use a small hobby drill press. Similar to the Dremel.
 
Bongo Lewi said:
I have a tough time reconciling the cost. I don't think the metal jig is overpriced. I simply ask myself how many 80% am I going to build? I have no issues with the plastic jigs. I use a small hobby drill press. Similar to the Dremel.
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That's the way I am looking at it right now. I have reused a jig several times with no problem. While I have some frames that were without a jig, I have many more jigs than I need even for just a double use of them. Now if the a jig made by the same company as the 80% was outlawed, I could obviously see a lot of value in the product. Time will tell.
 

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