- Joined
- May 2, 2023
- Messages
- 815
- Reaction score
- 961
- Points
- 108
I got this slide 1 year ago. When i first looked at it, it didn't excite me in person as it did in the pictures so I set it aside for another day. Fast forward and I find myself with a P80 frame I forgot about. I also had enough parts sitting around to complete it. I pulled the SW1 out and it had grown on me.
I go to slide it on and it goes half way on and won't go any further. A quick check on another P80, a GST-9 and a Glock 19 were the same, too tight. The slide was Cerakoted so I thought maybe there was too much paint in the rails. I carefully sanded out the coating and tried again. No-go. While looking down the rails, I noticed that the whole slide had a curve to it. Looking at the bottom side, it arced left. A straight edge confirmed that the whole slide was bowed.
I put in a warranty claim with PSA using their online system. And the saga began. First, no response. Then vague emails saying they are reviewing it. 3 more days, no response so I sent another email asking if they needed anything else from me. After 2 days, they asked for some pictures so I did my best to capture the slide with a straight edge on it and back lighted to show the gap. After 10 days of no action or resolution, I got a little snarky with them asked them for one of two response. 1. Send it in- here is your RMA or 2. Fuck off. Then, I left a 1 star review on their site. Then I joined the PSA forum and wrote up what I found. About 4 hours after that, I got an email from somebody up the food chain telling customer service to get the slide back pronto.
The slide in question is no longer in production so a PSA employee called me and we went over what he had in stock and decided on a SW2 slide. I didn't want anything fancier than what I paid for initially but he offered any configuration they had. Pretty sure they put my old barrel and recoil spring in the new slide.
The slide came and it works well. I have 4 Dagger slides and tried each one on each frame I have. They swap freely. The flawed SW1 slipped through the cracks. When I unwrapped the new slide, it was wet with oil so I stripped it down for a good cleaning. Glock says they should be run dry. The striker looked different. It had a gold tint to it like it was TiN treated. I didn't look under magnification but I didn't see any MIM mould marks. Interesting.
PSA makes a decent product but if you have a problem, they can make it painful. The final outcome was fine but it was painful getting there.
I go to slide it on and it goes half way on and won't go any further. A quick check on another P80, a GST-9 and a Glock 19 were the same, too tight. The slide was Cerakoted so I thought maybe there was too much paint in the rails. I carefully sanded out the coating and tried again. No-go. While looking down the rails, I noticed that the whole slide had a curve to it. Looking at the bottom side, it arced left. A straight edge confirmed that the whole slide was bowed.
I put in a warranty claim with PSA using their online system. And the saga began. First, no response. Then vague emails saying they are reviewing it. 3 more days, no response so I sent another email asking if they needed anything else from me. After 2 days, they asked for some pictures so I did my best to capture the slide with a straight edge on it and back lighted to show the gap. After 10 days of no action or resolution, I got a little snarky with them asked them for one of two response. 1. Send it in- here is your RMA or 2. Fuck off. Then, I left a 1 star review on their site. Then I joined the PSA forum and wrote up what I found. About 4 hours after that, I got an email from somebody up the food chain telling customer service to get the slide back pronto.
The slide in question is no longer in production so a PSA employee called me and we went over what he had in stock and decided on a SW2 slide. I didn't want anything fancier than what I paid for initially but he offered any configuration they had. Pretty sure they put my old barrel and recoil spring in the new slide.
The slide came and it works well. I have 4 Dagger slides and tried each one on each frame I have. They swap freely. The flawed SW1 slipped through the cracks. When I unwrapped the new slide, it was wet with oil so I stripped it down for a good cleaning. Glock says they should be run dry. The striker looked different. It had a gold tint to it like it was TiN treated. I didn't look under magnification but I didn't see any MIM mould marks. Interesting.
PSA makes a decent product but if you have a problem, they can make it painful. The final outcome was fine but it was painful getting there.